Hopefully you won't need to return an item, however, if you do, it is our aim to make this as simple as possible. By following the guidelines below you can help us help you when a product is not what you expected or faulty.
Your statutory rights are not affected by this guidance. If you have any questions please call customer service team on 0113 2461 550 or visit our store.
Under our 30 day money back guarantee you can return unwanted goods for free*. Items should be unused in a saleable condition, with their original packaging and with all component parts and any promotional items received. You should include your invoice and a completed returns form. Click here to complete a returns request form. You will then be sent a returns confirmation number and label to print off. * Please note unless the goods are faulty, damaged or defective you will be liable for the return carriage. If you require an exchange we will send this free of charge.
Please note certain items are excluded from the guarantee. These include goods that are made to measure, cut or custom made to your requirements or have logos applied.